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1. How soon do I get an email detailing my order details?


We will respond to you within 6 hours of your order detailing the cost of your order(s) and shipping alternatives including estimated delivery dates.

2. How do you determine the exchange rate?


We will reference the current rate as published by Bank of Uganda on the day of purchase.

3. Can I order for large items like appliances/cars?


We are able to purchase large items for you however the cost of shipping increases significantly depending on how soon you need items shipped. Alternatively we are able to ship such large items via containerised sea vessels. Contact us at info@usafrimall.com


4. To ship by sea to Uganda you can calculate your shipping costs from this link